Please send your return to the following address with the delivery note which was sent with your order:

Exact Abacus Ltd (Fulfilment Partner) 
Unit 2 Hillridge Road

Martland Park
Wigan Lancashire
WN5 0LS  

We can only credit what is received, so please ensure you choose a tracked service to return your items. Please remember to ask the Post Office for your postage receipt and tracking details and retain them for your reference, customers are responsible for ensuring goods reach us. If we do not receive returned items, we cannot process a return.

Returned parcels are on average refunded within 14 days of posting, however in the event of a delay in receiving the parcel this may take up to a maximum of 30 days.